The Musical Fountains Show, the Night Fountains Show (including the Fire Night Fountains Show, the Electro Night Fountains Show and all other special Night Fountains Shows) and the Musical Gardens are walking tours to music in the Royal Gardens of the Château de Versailles. The groves, which are usually closed to the public, are opened for the event.

 

No, the performances still go ahead.

They are very rarely cancelled (unless the weather is so bad that they force the gardens to be closed to the public). The decision to cancel is made in the event of severe weather preventing the event from running smoothly. In the event of cancellation, information and reimbursement terms will be communicated on site.

 

Is it possible to shelter in the event of bad weather?

The events take place in the Gardens, meaning they are outdoors over several hectares of grounds, with very few shelters. It is recommended to wear suitable equipment for rainy weather.

Yes, you can take personal, non-commercial photos during these tours of the gardens.

You are allowed to use light camera equipment for the Musical Fountains Show, the Musical Gardens and the Night Fountains Show (and the Royal Serenade at the Hall of Mirrors).
Tripod shots and professional shots must be authorised in writing. Professionals are invited to contact our press office.

 

Can I come in a wedding dress? Can I get married in the gardens? Can I organise my wedding photoshoot in the gardens?

No, it is not possible to get married or take wedding photos in the gardens. For any other request, please contact the relevant department at the Château de Versailles.

It is forbidden to come into the groves in bridal clothing, during events in the gardens/groves. Specific areas are reserved for this purpose, and the Château will inform you of these spaces on request.

 

Can I come in costume?

Access to the Château and the gardens is only granted to people in costume for the evenings of the Night Fountains Show on 8 and 15 June. For more details, please visit here

Can I enter and exit the Gardens at my own convenience?

You can enter the Gardens twice through two different gates (for example: 1st entry through the Princes’ Courtyard, 1st exit through Neptune’s Gate, 2nd entry through Neptune’s Gate, 2nd exit final).

 

Are there seated places for the Musical Gardens?

No, but there are some stone benches on either side of the Gardens.

The show in the Royal Gardens is a walking show. It is therefore recommended that you stroll through the groves to the rhythm of baroque music.

 

What arrangements are in place to accommodate persons with reduced mobility?

For any reservations for persons with reduced mobility/disabilities, we recommend that you contact us directly at [email protected]

 

Is there specific access for PRM?

We advise people with disabilities to use the Gate of Honour. Upon presentation of proof, you can park or be dropped off as close as possible to the Château, in the Courtyard of Honour near entrance B.

 

Can companions enter for free?

There is no free entry for those accompanying persons with reduced mobility. However, these people are eligible for a reduced rate, limited to one companion per PRM.

 

Are the Gardens wheelchair-accessible?

Yes, the route through the Gardens is wheelchair-accessible.
However, the route does include some gravel-covered walkways, which can be sometimes difficult to travel along in a wheelchair.

 

Can I rent a wheelchair?

No, we do not have any wheelchairs available for hire to visit to the Gardens, we therefore kindly ask that you bring your own if required.

 

Can I bring a pushchair with me?

Pushchairs are allowed in the gardens. However, the route does include some gravel-covered walkways, which can sometimes make it difficult to push a pushchair.

 

Can I bring a folding seat?

Yes, you can bring a small folding camping/fishing seat.

 

Can I bring large luggage with me?

Please see the following page for more information.

 

Where can I park my motorhome in Versailles?

​If you are coming to Versailles by motorhome, follow directions for the “parking de Sceaux”, where you can park during the day. At night, however, motorhomes must go to the Versailles campsite (open from March to October).

 

Can I bring my pet with me?

No, animals are not allowed in the Château and Royal Gardens.

They are nevertheless allowed in the Grand Park.

INDIVIDUALS & FAMILIES

 

For any requests, you can contact us at the following address: [email protected]

 

SCHOOL GROUPS

 

• For which events and under what conditions does the school group rate apply?

There is a school group rate available for the Musical Gardens (see below).

School group rate: school groups from 10 pupils aged 0 to 17.

€3 per person. Price per pupil and per accompanying adult (up to 2 accompanying adults per ten children, any additional accompanying adults must pay the full adult rate).

The school group rate is reserved for school groups in establishments run by the French Ministry of Education or under state contract. It applies during term time, for preschool, primary and secondary school pupils, in public or state-contracted schools.

During school holidays, the group rate applies.

 

• How can I book?

For the Musical Gardens, you do not need to book, simply proceed to the desk in the gardens on the day of your visit with your payment.

Purchases on site only, without reservation: on the day, proceed directly to the group cash desk, at the entrance to the gardens, with a named list of students stamped by the school, an Education Pass and your payment (cheque made payable to Château de Versailles Spectacles or bank card).

 

GROUPS (WITH OR WITHOUT GUIDE)

 

The group rate can be offered and applied to a group of 30 people or more for Musical Garden events.

Group rate: view current rates on our website here

 

• How can I book?

– On site: tickets can be purchased directly on site, there is a dedicated hut for groups, however there may be a large queue and you may have to wait for more than 10 minutes.

– In advance: you can also purchase your tickets in advance, up to the evening before, by telephone with payment by bank card on +33 (0)1 30 83 78 89 (option 6 in the telephone menu) or by bank transfer during the previous week.

 

• What is the rate for tour guides? 

Upon presentation of their guide card bearing their name, the tour guide can enter the Musical Gardens free of charge.

I have my tickets, at what time should I arrive?

Entry to the Musical Gardens is from 9 am to 7 pm (except on Night Fountains Show days and other special major events, when the gardens close early, at 5.30 pm).

 

What if I have not received my tickets?

If you have not received your e-tickets, you can send an email to the Ticketing Department – [email protected] – (Monday to Friday from 11 am to 6 pm, as well on Saturdays before 5 pm if there is a show taking place in the evening) so that they can be sent to you again by email. We also recommend that you check your spam folder before submitting any requests.

 

Where is the sales desk?

– Before the event: the Château Versailles Spectacles ticket office at welcomes you at 3 bis rue des Réservoirs in Versailles.

Opening hours: Monday to Friday non-stop from 11 am to 6 pm, as well as the Saturdays of the Night Fountains Shows from 11 am to 5 pm.

– On site: in the huts at the entrance to the Gardens or at the Prince’s entrance.

 

Can I buy tickets on site the same day/evening? Do you have a last-minute rate?

For all our events, tickets can be bought on site from the green huts at the entrance to the Gardens.

 

What benefits does the Château de Versailles Spectacles card offer? 

With the Château de Versailles Spectacles card, you will benefit from advantages for shows during the musical season and for major events, for more information see here.

 

Does my Passport ticket grant me entry to the Musical Gardens?

The Passport ticket grants you entry to the gardens during the day only, including the days of the Musical Fountains Show or Musical Gardens.

 

I have purchased a passport ticket for €0, does it grant entry to the Gardens?

This ticket only grants entry to the gardens for children under the age of 6

 

Who is eligible for free entry? 

Free entry is granted to:

– Children aged 0 to 5 years inclusive.

– Holders of the Château de Versailles Spectacles card and the Château de Versailles Opéra Royal card.

– 1 year in Versailles cardholders

– Friends of Versailles cardholders

– Château employees (badge with Ministry of Culture logo) and Château staff

– Residents

– Persons with a Ministry of Culture card

– Tour guides with their official tour guide card or their national or regional tour guide card (Ile-de-France only). Only French guides are granted free entry.

– Students of the Ecole du Louvre only, accompanied by a teacher, students of the Potager du Roi upon presentation of their student card

– Bus drivers (maximum 2 drivers per bus on presentation of an itinerary)

– Guards with their cards

Please visit the relevant event pages to see the pricing policy.

 

Who is eligible for a reduced rate?

– Children aged 6-17

– Students with a valid student card (only proof accepted)

– Families holding a valid large family card (only proof accepted)

– Holders of a valid disability card with an accompanying person (only proof accepted).

– CVS cardholders for the Night Fountains Shows.

Please visit the relevant event pages to see the pricing policy.

 

Which cards do you accept at the huts for the Fountains Shows?

We accept the following credit cards: Carte Bleue (CB), Visa, MasterCard, American Express, Diners club International network and Union Pay.

 

Can I pay with holiday vouchers?

Yes, only on site at the desk or with a paper copy.

 

How can I redeem gift vouchers? 

All detailed information on how to use them can be found here.

They are valid for 1 year from the date of issue shown on the gift voucher. They are non-refundable and non-renewable. The booking must be made before the gift voucher expires. However, the show can take place at a later date.

 

If I purchased a ticket with my Works Council, do I have to reserve a place at your ticket office?

The ticket purchased with your Works Council serves as a reservation.

If the ticket has a barcode then you can go directly to the ticket inspection.

In the event of a problem with your ticket (wrong day, wrong event, etc.), you must refer directly to your Works Council.

 

I have purchased a ticket from a reseller (GetYourGuide, Headout, Paris je t’aime, etc.)

Please refer to their instructions; however please note that we will be unable to refund you/find your guide, etc.

Are there toilets in the Gardens?

Toilets are available in the Courtyard of Honour, at the new Marmousets Hall, in the Girandole and Dauphin groves, at the Grand Trianon and near the Petite Venise Gate.

For more details, please refer to the Fountains Show visitor application or to the map on site.

More info here.

 

Is there a picnic area in the Gardens?

Picnics are permitted in the Grand Park, particularly in the Saint Antoine meadow, towards the Trianon from the Château. You can also picnic at the Swiss Ornamental Lake, opposite the Orangerie, located outside the Estate, by following rue de l’Indépendance américaine or the town side or through the Matelots gate on the Park side. A covered picnic area is also available at the top of the Paved Walk (Allée Pavée).

Picnics are not allowed in the Royal Gardens.

Access to the Grand Park is free of charge every day.

 

Does the small train run?

The small train does not cross the gardens, but acts as a shuttle to the Trianon. To find out more about the small train, click here.

 

Can golf buggies be hired?

Golf buggies can be hired for travelling through the Royal Gardens from our service provider, located by the Parterres.

It is forbidden to drive the vehicle through groves.

 

Can I ride a bicycle, balance bike or scooter?

Bicycles, balance bikes and scooters are not permitted inside the Gardens.

 

Can I swim in the fountains?

Swimming is not permitted; please do not drink water from the fountains as they do not contain drinking water.

 

Where can I stay in Versailles/near the Château?

​The list of accommodation is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

Where can I eat in Versailles?

There are several dining in and takeaway options available within the Estate.

During the day, restaurants are open in the gardens (Girandole and Bosquet du Dauphin) as well as in the Park (Petite Venise and La Flotille).

→ More info

The list of restaurants is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

Where is Wi-Fi available at the Château de Versailles? 

There are no W-Fi hotspots available within the Château and Estate.

 

Who can I contact in the event of a loss or theft? 

You can reach our teams at the following email address for any requests for information: [email protected]

 

Is the Château open today? What time does it close?

See the Château de Versailles opening days and hours.

→ Plan your visit to the Château de Versailles

• Can I enter and exit the Gardens at my own convenience?

You can enter the Gardens twice through two different gates (for example: 1st entry through the Princes’ Courtyard, 1st exit through Neptune’s Gate, 2nd entry through Neptune’s Gate, 2nd exit final).

 

• Are there seated places for the Musical Fountains Show?

No, but there are some stone benches on either side of the Gardens.

The show in the Royal Gardens is a walking show. It is therefore recommended that you stroll through the groves to admire the fountains there, with their water displays set to music.

 

• What arrangements are in place to accommodate persons with reduced mobility?

For any reservations for persons with reduced mobility/disabilities, we recommend that you contact us directly at [email protected]

 

• Is there specific access for PRM?

We advise people with disabilities to enter through the Gate of Honour. Upon presentation of proof, you can park or be dropped off as close as possible to the Château, in the Courtyard of Honour near entrance B.

 

• Can companions enter for free?

There is no free entry for those accompanying persons with reduced mobility. However, these people are eligible for a reduced rate, limited to one companion per PRM.

 

• Are the Gardens wheelchair-accessible?

Yes, the walk through the Gardens is wheelchair-accessible.
However, the route does include some gravel-covered walkways, which can be sometimes difficult to travel along in a wheelchair.

 

• Can I hire a wheelchair?

No, we do not have any wheelchairs available for hire to visit to the Gardens, we therefore kindly ask that you bring your own if required.

 

• Can I bring a pushchair with me?

Pushchairs are allowed in the gardens. However, the route does include some gravel-covered walkways, which can sometimes make it difficult to push a pushchair.

 

• Can I bring a folding seat?

Yes, you can bring a small folding camping/fishing seat.

 

• Can I bring large luggage with me?

Large bags and suitcases are not allowed.

However, there is left luggage available: 

– For the Musical Fountains Show during the Château’s opening hours.

– Automatic left luggage lockers are available for you to deposit your personal belongings and luggage smaller than cabin size (46x43x26 maximum).

 

• Where can I park my motorhome in Versailles?

​If you are coming to Versailles by motorhome, follow directions for the “parking de Sceaux”, where you can park during the day. At night, however, motorhomes must go to the Versailles campsite (open from March to October).

 

• Can I bring my pet with me?

No, animals are not allowed in the Château and Royal Gardens.
They are nevertheless accepted in the Grand Park.

INDIVIDUALS & FAMILIES

 

For any requests, you can contact us at the following address: [email protected]

 

SCHOOL GROUPS

 

• For which events and under what conditions does the school group rate apply?

There is a school group rate available for the Musical Fountains Show (see below).

School group rate: school groups from 10 pupils aged 0 to 17.

€3 per person. Price per pupil and per accompanying adult (up to 2 accompanying adults per ten children, any additional accompanying adults must pay the full adult rate).

The school group rate is reserved for school groups in establishments run by the French Ministry of Education or under state contract. It applies during term time, for preschool, primary and secondary school pupils, in public or state-contracted schools.

During school holidays, the group rate applies.

 

• How can I book?

For the Musical Fountains Show, you do not need to book, simply proceed to the desk in the gardens on the day of your visit with your payment.

Purchases on site only, without reservation: on the day, proceed directly to the group cash desk, at the entrance to the gardens, with a named list of students stamped by the school, an Education Pass and your payment (cheque made payable to Château de Versailles Spectacles or bank card).

 

GROUPS (WITH OR WITHOUT GUIDE)

 

The group rate can be offered and applied to a group of 30 people or more for Musical Fountains Shows.

Group rates: check the current rates on our website here

 

• How can I book?

– On site: tickets can be purchased directly on site, there is a dedicated hut for groups, however there may be a large queue and you may have to wait for more than 10 minutes.

– In advance: you can also purchase your tickets in advance, up to the evening before, by telephone with payment by bank card on +33 (0)1 30 83 78 89 (option 6 in the telephone menu) or by bank transfer during the previous week.

 

• What is the rate for tour guides? 

Upon presentation of their guide card bearing their name, French tour guides can enter the Musical Fountains Show free of charge.

• I have my tickets, at what time should I arrive?

Entry to the Musical Fountains Show is from 9 am to 7 pm (except on Night Fountains Show days and other special major events, when the gardens close early, at 5.30 pm).

 

• What if I have not received my tickets?

If you have not received your e-tickets, you can send an email to the Ticketing Department – [email protected] – (Monday to Friday from 11 am to 6 pm, as well on Saturdays before 5 pm if there is a show taking place in the evening) so that they can be sent to you again by email. We also recommend that you check your spam folder before submitting any requests.

 

• Where is the sales desk?

– Before the event: the Château Versailles Spectacles ticket office at welcomes you at 3 bis rue des Réservoirs in Versailles.

Opening hours: Monday to Friday non-stop from 11 am to 6 pm, as well as the Saturdays of the Night Fountains Shows from 11 am to 5 pm.

– On site: in the huts at the entrance to the Gardens or at the Prince’s entrance.

 

• Can I buy tickets on site the same day/evening? Do you have a last-minute rate?

For all our events, tickets can be bought from the green huts at the entrance to the Gardens.

 

• What benefits does the Château de Versailles Spectacles card offer?

With the Château de Versailles Spectacles card, you will benefit from advantages for shows during the musical season and for major events, for more information see here.

 

• Does my Passport ticket grant me entry to the Musical Fountains Show?

The Passport ticket grants you entry to the gardens during the day only, including the days of the Musical Fountains Show or Musical Gardens.

 

• I have purchased a passport ticket for €0, does it grant entry to the Gardens?

This ticket only grants entry to the gardens for children under the age of 6

 

• Who is eligible for free entry? 

Free entry is granted to:

– Children aged 0 to 5 years inclusive.

– Holders of the Château de Versailles Spectacles card and the Château de Versailles Opéra Royal card.

– 1 year in Versailles cardholders

– Friends of Versailles cardholders

-Château employees (badge with Ministry of Culture logo) and Château staff

– Residents

– Persons with a Ministry of Culture card

– Tour guides with their official tour guide card or their national or regional tour guide card (Ile-de-France only). Only French guides are granted free entry.

– Students of the Ecole du Louvre only, accompanied by a teacher, students of the Potager du Roi upon presentation of their student card

– Bus drivers (maximum 2 drivers per bus on presentation of an itinerary)

– Guards with their cards

Please visit the relevant event pages to see the pricing policy.

 

• Who is eligible for a reduced rate?

– Children aged 6-17

– Students with a valid student card (only proof accepted)

– Families holding a valid large family card (only proof accepted)

– Holders of a valid disability card with an accompanying person (only proof accepted).

– CVS cardholders for the Night Fountains Shows.

Please visit the relevant event pages to see the pricing policy.

 

• I am 26 years old, am I eligible for the “under 26” rate?

No, you are eligible for this rate until the day before you turn 26.

 

• Which cards do you accept at the huts for the Fountains Shows?

We accept the following credit cards: Carte Bleue (CB), Visa, MasterCard, American Express, Diners club International network and Union Pay.

 

• Can I pay with holiday vouchers?

Yes, only on site at the desk or with a paper copy.

 

• How can I redeem gift vouchers? 

All detailed information on their uses can be found here.

They are valid for 1 year from the date of issue shown on the gift voucher. They are non-refundable and non-renewable. The booking must be made before the gift voucher expires. However, the show can take place at a later date.

 

• If I purchased a ticket with my Works Council, do I have to reserve a place at your ticket office?

The ticket purchased with your Works Council serves as a reservation.

If the ticket has a barcode then you can go directly to the ticket inspection.

In the event of a problem with your ticket (wrong day, wrong event, etc.), you must refer directly to your Works Council.

 

• I have purchased a ticket from a reseller (GetYourGuide, Headout, Paris je t’aime, etc.)

Please refer to their instructions; however please note that we will be unable to refund you/find your guide, etc.

Are there toilets in the Gardens?

Toilets are available in the Courtyard of Honour, at the new Marmousets Hall, in the Girandole and Dauphin groves, at the Grand Trianon and near the Petite Venise Gate.

For more details, please refer to the Fountains Show visitor application or to the map on site.

More info here.

 

Is there a picnic area in the Gardens?

Picnics are permitted in the Grand Park, particularly in the Saint Antoine meadow, towards the Trianon from the Château. You can also picnic at the Swiss Ornamental Lake, opposite the Orangerie, located outside the Estate, by following rue de l’Indépendance américaine or the town side or through the Matelots gate on the Park side. A covered picnic area is also available at the top of the Paved Walk (Allée Pavée).

Picnics are not allowed in the Royal Gardens.

Access to the Park is free of charge every day.

 

Does the small train run?

The small train does not cross the gardens, but acts as a shuttle to the Trianon. To find out more about the small train, click here.

 

Can golf buggies be hired?

Golf buggies can be hired for travelling through the Royal Gardens from our service provider, located by the Parterres.

It is forbidden to drive the vehicle through groves.

 

Can I ride a bicycle, balance bike or scooter?

Bicycles, balance bikes and scooters are not permitted inside the Gardens.

 

Can I swim in the fountains?

Swimming is not permitted; please do not drink water from the fountains as they do not contain drinking water.

 

Where can I stay in Versailles/near the Château?

​The list of accommodation is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

Where can I eat in Versailles before the Musical Fountains Show?

There are several dining in and takeaway options available within the Estate.

During the day, restaurants are open in the gardens (Girandole and Bosquet du Dauphin) as well as in the Park (Petite Venise and La Flotille).

→ More info

The list of restaurants is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

Where is Wi-Fi available at the Château de Versailles? 

There are no W-Fi hotspots available within the Château and Estate.

 

Is there a luggage storage service? 

Please see the following page for more information.

 

Who can I contact in the event of a loss or theft? 

You can reach our teams at the following email address for any requests for information: [email protected]

 

Is the Château open today? What time does it close?

See the Château de Versailles opening days and hours.
→ Plan your visit to the Château de Versailles

 

What can I do between the end of the Musical Fountains Show and the Night Fountains Show? 

On the Saturdays of the Night Fountains Show, the gardens close at 5.30 pm to prepare for the Night Fountains Show, which starts at 8 pm. In the meantime, you can book tickets and attend the Serenades or visit the Trianon, which closes at 6 pm. You can leave the grounds of the Château to go and eat in Versailles town centre.

 

I would like to visit the Trianon Estate during the day and then attend the Night Fountains Show/Royal Serenade. Do I have to purchase a ticket for the Musical Fountains Show if I want go through the Gardens?

Two different tickets are required to attend the Musical Fountains Show and the Royal Serenade coupled with the Night Fountains Show. You must therefore have a ticket to go through the Gardens during the Musical Fountains Show, but you are not required to purchase a ticket for the Musical Fountains Show to visit the Trianon Estate. You can also go around the grounds through the town.

If you do not wish to buy a ticket, you can only access the Trianon Estate through the Park (free of charge every day).

 

Can I enter and exit the Gardens at my own convenience?

For the Night Fountains Show, all exits are final.

 

Do I have to walk a long way?

This is a walk through almost all of the French-style gardens, i.e. 77 hectares. We estimate that you will need to walk for two hours to enjoy the show in its entirety. An dedicated visitor application for the Gardens is available, please feel free to download it here; it features suggested visitor routes.

 

Are there seated places for the Night Fountains Show?

No, there are no seated places during the Night Fountains Show, but there are some stone benches on either side of the Groves.

Only those with a Royal Ticket will have access to seats during the fireworks.

 

What arrangements are in place to accommodate persons with reduced mobility?

For all reservations for persons with reduced mobility/disabilities, we recommend that you contact us directly at [email protected]

 

Is there specific access for PRM?

We advise people with disabilities to enter through the Gate of Honour. Upon presentation of proof, you can park or be dropped off as close as possible to the Château, in the Courtyard of Honour near entrance B.

If you have a Prestige ticket, you can also access the Gardens via the Queen’s Grid and then Neptune’s Gate.

 

Can companions enter for free?

There is no free entry for those accompanying persons with reduced mobility. However, these people are eligible for a reduced rate, limited to one companion per PRM.

 

Are the Gardens wheelchair-accessible?

Yes, the route through the Royal Gardens is wheelchair-accessible.

However, the route does include some gravel-covered walkways, which can be sometimes difficult to travel along in a wheelchair.

 

Can I hire a wheelchair?

No, we do not have any wheelchairs available for hire to visit to the Gardens, we therefore kindly ask that you bring your own if required.

 

Can I come with a baby?

For their health and well-being, we do not advise that you bring very young children (under 4 years of age) to the Night Fountains Show as this is a late performance with many different light shows, relatively loud music and a finale with fireworks.

 

Can I bring a pushchair with me?

Pushchairs are allowed in the Royal Gardens. However, the route does include some gravel-covered walkways, which can sometimes make it difficult to push a pushchair.

 

Can I bring a folding seat?

Yes, you can bring a small folding camping/fishing seat.

 

Can I bring large luggage with me?

Large bags and suitcases are not allowed.
No left luggage available for the Night Fountains Show.

 

Where can I park for the Night Fountains Show?

For special events, the Place d’Armes car parks may be overcrowded, so please take care when parking. The Prestige and Royal tickets include access to a car park within the Park.

 

Where can I park my motorhome in Versailles?

​If you are coming to Versailles by motorhome, follow directions for the “parking de Sceaux” where you can park during the day. At night, however, motorhomes must go to the Versailles campsite (open from March to October).

 

Can I bring my pet with me?

No, animals are not allowed in the Château and Royal Gardens.

They are nevertheless accepted in the Grand Park.

INDIVIDUALS & FAMILIES

 

For any requests, you can contact us at the following address: [email protected]

 

GROUPS (WITH OR WITHOUT GUIDE)

 

The group rate can be offered and applied to a group of 30 people or more for dated Night Fountains Shows and 50 people or more for undated Night Fountains Shows.

Group rates: check the current rates on our website here

 

How can I book?

– On site: tickets can be purchased directly on site, there is a dedicated hut for groups, however there may be a large queue and you may have to wait for more than 10 minutes.

– In advance: you can also purchase your tickets in advance, up to the evening before, by telephone with payment by bank card on +33 (0)1 30 83 78 89 (option 6 in the telephone menu) or by bank transfer during the previous week.

 

What is the rate for tour guides? 

There are no tour guide rates for the Night Fountains Show.

 

• I bought undated Night Fountains Show tickets, do I have to book my ticket on the website for the day of my choice?

No, you can come on the date of your choice, without booking. Please note that the so-called “exceptional” Night Fountains Show are not included in the undated ticket. More information on the event page.

 

• Can I arrive after 8:30 p.m.?

Yes, the show is ongoing: you can start your visit to the Gardens from 8.30 pm until 10.30 pm before the fireworks, we estimate at least two hours to walk through all the Gardens.

You can access the Night Fountains Show throughout the evening, but you may not be able to access the event if you arrive too close to the end (during fireworks).

 

• What if I have not received my tickets?

If you have not received your e-tickets, you can send an email to the Ticketing Department – [email protected] – (Monday to Friday from 11 am to 6 pm, as well on Saturdays before 5 pm if there is a show taking place in the evening) so that they can be sent to you again by email. We also recommend that you check your spam folder before submitting any requests.

 

• Where is the sales desk?Before the event: the Château Versailles Spectacles ticket office at welcomes you at 3 bis rue des Réservoirs in Versailles.

Opening hours: Monday to Friday non-stop from 11 am to 6 pm, as well as the Saturdays of the Night Fountains Shows from 11 am to 5 pm.

On site: in the huts at the entrance to the Gardens or at the Prince’s entrance.

 

• Can I buy tickets on site the same day/evening? Do you have a last-minute rate?

For all our events, tickets can be bought from the green huts at the entrance to the Gardens.

There is a surcharge for the Night Fountains Show if purchased on site.

 

• Does my Passport ticket grant me entry to the Night Fountains Show?

The Passport ticket grants you entry to the gardens during the day only, including the days of the Musical Fountains Show or Musical Gardens, but not to the Night Fountains Show.

 

• Can I visit the Château with my Night Fountains Show ticket?

No, your ticket is only valid for the chosen event. Before or after the Night Fountains Show, you can prolong the experience with a spectacular tour of the most beautiful rooms at the Château de Versailles: The Royal Serenade at the Hall of Mirrors.

The Château closes at 5.30 pm, so you can access it during the day with the right ticket.

 

• Who is eligible for free entry? 

Free entry is granted to:

• children aged 0 to 5 years inclusive.
• Château employees (badge with Ministry of Culture logo) and Château staff
• residents.

Please visit the relevant event pages to see the pricing policy.

 

• Who is eligible for a reduced rate?
  • children aged 6-17
  • students with a valid student card (only proof accepted)
  • families holding a valid large family card (only proof accepted)
  • holders of a valid disability card with an accompanying person (only proof accepted).
  • CVS cardholders for the Night Fountains Shows.

Please visit the relevant event pages to see the pricing policy.

 

• Which cards do you accept at the huts for the Fountains Shows?

We accept the following credit cards: Carte Bleue (CB), Visa, MasterCard, American Express, Diners club International network and Union Pay.

 

• Can I pay with holiday vouchers?

Yes, only on site at the desk or with a paper copy.

 

• How can I redeem gift vouchers? 

All detailed information on their uses can be found here.

They are valid for 1 year from the date of issue shown on the gift voucher. They are non-refundable and non-renewable. The booking must be made before the gift voucher expires. However, the show can take place at a later date.

 

• If I purchased a ticket with my Works Council, do I have to reserve a place at your ticket office?

The ticket purchased with your Works Council serves as a reservation.

If the ticket has a barcode then you can go directly to the ticket inspection.

In the event of a problem with your ticket (wrong day, wrong event, etc.), you must refer directly to your Works Council.

 

• I have purchased a ticket from a reseller (GetYourGuide, Headout, Paris je t’aime, etc.)

Please refer to their instructions; however please note that we will be unable to refund you/find your guide, etc.

• Are there toilets in the Gardens?

Toilets are available in the Courtyard of Honour, at the new Marmousets Hall, in the Girandole and Dauphin groves, at the Grand Trianon and near the Petite Venise Gate.

For more details, please refer to the Fountains Show visitor application or to the map on site.

More info here.

 

• How long will the event last?

The Night Fountains Show takes place from 8.30 pm to 11.05 pm (walk from 8.30 pm to 10.30 p.m and 15 minutes of fireworks from 10.45 pm to 11.05 pm (except for the Electro Night Fountains Show, which ends at 11.45 pm).  The exceptional Night Fountains Show and the 90th Anniversary of the French Air and Space Force will take place from 8pm to 11.45pm.

 

• Where are the fireworks set off?

Fireworks are set off from the Grand Canal at the end of the Grande Perspective.

 

• At what time are the fireworks set off?

Fireworks are set off from 10.50 pm to 11.05 pm during the Night Fountains Show and from 11.30 pm to 11.45 pm during the Electro Night Fountains Show.

 

• Can I come in costume?

Access to the Château and the gardens is not permitted for people in costume.

For the Night Fountains Show, we invite you to visit the website to find out which dates costumes are accepted.

 

•  Does the small train run?

The small train does not run during the Night Fountains Show.

 

• Can golf buggies be hired?

It is not possible to rent golf buggies to travel around during the Night Fountains Show.

 

• Can I ride a bicycle, balance bike or scooter?

Bicycles, balance bikes and scooters are not permitted inside the Gardens.

 

• Where can I secure my bike?

If you have a Single ticket, your bike can be secured in the Place d’Armes car park.

 

• Can I swim in the fountains?

Swimming is not permitted; please do not drink water from the fountains as they do not contain drinking water.

 

• Where can I stay in Versailles/near the Château?

​The list of accommodation is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

• Where can I eat in Versailles before the Musical Fountains Show?

There are several dining in and takeaway options available within the Gardens.

On the evenings of the Night Fountains Show, there is fast food available in the groves from 8.30 pm to 10.30 pm, and on the terraces of the gardens from 8.00 pm to 10.30 pm.

For more details, please refer to the Fountains Show visitor application or to the map on site.

 

• Where is Wi-Fi available at the Château de Versailles? 

There are no W-Fi hotspots available within the Château and Estate.

 

• Is there a luggage storage service? 

Please see the following page for more information.

 

• Who can I contact in the event of a loss or theft? 

You can reach our teams at the following email address for any requests for information:
[email protected]

 

• Is the Château open today? What time does it close?

See the Château de Versailles opening days and hours.
→ Plan your visit to the Château de Versailles

 

• What can I do between the end of the Musical Fountains Show and the Night Fountains Show? 

On the Saturdays of the Night Fountains Show, the gardens close at 5.30 pm to prepare for the Night Fountains Show, which starts at 8 pm. In the meantime, you can book tickets and attend the Royal Serenade at the Hall of Mirrors or visit the Trianon, which closes at 6 pm. You can leave the grounds of the Château to go and eat in Versailles town centre.

 

• I would like to visit the Trianon Estate during the day and then attend the Night Fountains Show/Royal Serenade. Do I have to purchase a ticket for the Musical Fountains Show if I want go through the Gardens?

Two different tickets are required to attend the Musical Fountains Show and the Royal Serenade coupled with the Night Fountains Show. You must therefore have a ticket to go through the Gardens during the Musical Fountains Show, but you are not required to purchase a ticket for the Musical Fountains Show to visit the Trianon Estate. You can also go around the grounds through the town.

If you do not wish to buy a ticket, you can only access the Trianon Estate through the Park (free of charge every day).

 

 

What arrangements are in place to accommodate persons with reduced mobility?

For all reservations for persons with reduced mobility/disabilities, we recommend that you contact us directly at [email protected]

 

Is there specific access for PRM?

We advise people with disabilities to enter through the Gate of Honour. Upon presentation of proof, you can park or be dropped off as close as possible to the Château. Access to the Royal Serenade and the King’s Tour is through entrance A, through the Dufour pavilion.

 

Can companions enter for free?

There is no free entry for those accompanying persons with reduced mobility. However, these people are eligible for a reduced rate, limited to one companion per PRM.

 

Can I come with a baby?

Yes, you can come with your baby, but we recommend that you come with children aged 3 years and over, as they are more receptive to the show.

 

Can I bring a pushchair with me?

During the Royal Serenades at the Hall of Mirrors and the King’s Tour, pushchairs are permitted within the Château on an exceptional basis.

INDIVIDUALS & FAMILIES

 

For any requests, you can contact us at the following address: [email protected]

 

GROUPS:  

 

The group rate can be offered and applied to a group of 30 people or more for the Royal Serenades King’s Tour.

Group rates:  check the current rates on our website here

 

How can I book?

– On site: tickets can be purchased directly on site, there is a dedicated hut for groups, however there may be a large queue and you may have to wait for more than 10 minutes.

– In advance: you can also purchase your tickets in advance, up to the evening before, by telephone with payment by bank card on +33 (0)1 30 83 78 89 (option 6 in the telephone menu) or by bank transfer during the previous week.

What if I have not received my tickets?

If you have not received your e-tickets, you can send an email to the Ticketing Department – [email protected] – (Monday to Friday from 11 am to 6 pm, as well on Saturdays before 5 pm if there is a show taking place in the evening) so that they can be sent to you again by email. We also recommend that you check your spam folder before submitting any requests.

 

Where is the sales desk?

– Before the event: the Château Versailles Spectacles ticket office at welcomes you at 3 bis rue des Réservoirs in Versailles.

– Opening hours: Monday to Friday non-stop from 11 am to 6 pm, as well as the Saturdays of the Night Fountains Shows from 11 am to 5 pm.

– On site:  a “Billetterie-spectacles” (“show ticket”) desk located on the South Parterre will be open every day between 5.00 pm and 9.30 pm, where you can purchase tickets for the Royal Serenade.

– Tickets for the King’s Tour can be purchased at the “Billetterie-spectacles” counter in the Dufour Pavilion at entrance A, between 5.15 pm and 8.15 pm.

 

Can I buy tickets on site the same day/evening? Do you have a last-minute rate?

For the Royal Serenades tour and show, tickets can be purchased at the “Billetterie-spectacles” ash desk located on the South Parterre (open every day between 5.00 pm and 9.30 pm). Tickets for the King’s Tour can be purchased at the “Billetterie-spectacles” counter in the Dufour Pavilion at entrance A, between 5.15 pm and 8.15 pm.

There is a surcharge for tickets to the Royal Serenade or the King’s Tour if purchased on site.

 

Can I visit the Gardens with my ticket to the Royal Serenade?

No, your ticket is only valid for the chosen event. Before or after the Royal Serenade, you can prolong the experience with a visit to the Gardens of the Château de Versailles: The Musical Fountains Show or The Night Fountains Show.

The Château closes at 5.30 pm, so you can access it during the day with the right ticket.

 

Who is eligible for free entry?

 

For The Royal Serenade at the Hall of Mirrors:

– Free entry is granted to children aged 0 to 5 years inclusive.

 

For The King’s Tour:

– Free entry is granted to children aged 0 to 3 years inclusive.

Please visit the relevant event pages to see the pricing policy.

 

Who is eligible for a reduced rate?

– Children aged 6-17 years inclusive for the Royal Serenade/4-17 years for the King’s Tour

– Students with a valid student card (only proof accepted)

– Families holding a valid large family card (only proof accepted)

– Holders of a valid disability card with an accompanying person (only proof accepted).

– Holders of the CVS card, the 1 year card in Versailles solo and duo cards and2-day Passport holders.

Please visit the relevant event pages to see the pricing policy.

 

Which cards do you accept at the on-site sales counters?

We accept the following credit cards: Carte Bleue (CB), Visa, MasterCard, American Express, Diners club International network and Union Pay.

 

Can I pay with holiday vouchers?

Yes, only on site at the desk or with a paper copy.

 

How can I redeem gift vouchers? 

All detailed information on their uses can be found here.

They are valid for 1 year from the date of issue shown on the gift voucher. They are non-refundable and non-renewable. The booking must be made before the gift voucher expires. However, the show can take place at a later date.

 

If I purchased a ticket with my Works Council, do I have to reserve a place at your ticket office?

The ticket purchased with your Works Council serves as a reservation.

If the ticket has a barcode then you can go directly to the ticket inspection.

In the event of a problem with your ticket (wrong day, wrong event, etc.), you must refer directly to your Works Council.

 

I have purchased a ticket from a reseller (GetYourGuide, FNAC, TicketMaster, etc.)

Please refer to their instructions; however please note that we will be unable to refund you/find your guide, etc.

How do I access the event?

Visitors with tickets will enter the site via entrance A (Dufour Pavilion) from 6.00 pm for the 1st session of the King’s Tour, 6.30 pm for the 1st session of the Royal Serenades.

 

How long does the tour and show last?

This is a tour and show taking in the emblematic rooms of the Château de Versailles, lasting 50 minutes for the Royal Serenade and 1h10 for the King’s Tour.

 

Are there toilets in the Château?

Toilets are available at the Dufour Pavilion and will be accessible between 6.00 pm and 9.00 pm for the Royal Serenade and between 5.30 pm and 9.30 pm for the King’s Tour. You can access them at the end of the tour via the stairs in the 1792 Room.

Toilets are available at the Gabriel Staircase at the beginning of the Tour, from 5 pm to 8.30 pm for the King’s Tour.

For more details, please refer to the maps on site.

More info here.

 

Where is Wi-Fi available at the Château de Versailles?

There are no W-Fi hotspots available within the Château and Estate.

 

Is there a luggage storage service? 

Please see the following page for more information. A left luggage in the South Ministers’ Wing will be accessible, for unauthorised small items only, from 6 pm to 9 pm.

For the Royal Serenade, a left luggage in the North Ministers’ Wing will be accessible, for unauthorised small items only, from 6 pm to 9 pm.

 

Who can I contact in the event of a loss or theft? 

You can reach our teams at the following email address for any requests for information: [email protected]

 

What can I do before or after the Royal Serenade? 

You can attend the Musical Fountains Show or the Night Fountains Show on Saturdays from 8.30 pm, coupled tickets are suggested to you when you book, more information here. You can also visit the Trianon, which closes at 6 pm. You can leave the grounds of the Château to go and eat in Versailles town centre.

 

I would like to visit the Trianon Estate during the day and then attend the Royal Serenade. Do I have to purchase a ticket for the Musical Fountains Show if I want go through the Gardens?

Two different tickets are required to attend the Musical Fountains Show and the Royal Serenade coupled with the Night Fountains Show. You must therefore have a ticket to go through the Gardens during the Musical Fountains Show, but you are not required to purchase a ticket for the Musical Fountains Show to visit the Trianon Estate. You can also go around the grounds through the town.

If you do not wish to buy a ticket, you can only access the Trianon Estate through the Park (free of charge every day).

 

Can I come in costume?

Access to the Château and the gardens is not permitted for people in costume, except on Saturdays 8 and 15 June 2024: Royal Serenade ticket holders can come in baroque-style costumes.

 

Where can I secure my bike?

If you have a Single ticket, your bike can be secured in the Place d’Armes car park.

 

Where can I stay in Versailles/near the Château?

​The list of accommodation is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre

 

Where can you eat in Versailles before or after the Royal Serenade?

There are several dining in and takeaway options available within the Estate.

During the day, restaurants are open in the gardens (Girandole and Bosquet du Dauphin) as well as in the Park (Petite Venise and La Flotille).

→ More info

The list of restaurants is available from the Versailles Tourist Information Centre. Telephone: +33 (0)1 39 24 88 88.

→ More info – Tourist Information Centre