If resale is available:
• the mention “Resale” appears on the event page
• eligible tickets are visible in the “My Resales” section of your personal account

Any resale carried out outside the official platform is illegal.

To list a ticket for resale:

• Log in to your customer account
• Go to the “My Resales” section
• Select the relevant ticket(s)
• Complete the form and confirm the listing

Only tickets purchased through our official websites can be resold.
Depending on the event, certain categories or ticket types may not be eligible.

You can check whether your ticket is eligible for resale in the “Resale” section of your online personal account.

If your ticket does not appear in this section, it means it is not eligible for resale.

No.

Ticket prices are fixed and will automatically be listed at the original purchase price.

No.

Resale is completely free for the seller, who receives the full original purchase price.

When listing your ticket, you will be asked to provide your bank details (IBAN).

Once the ticket is sold, a bank transfer corresponding to the sale amount will be made within X days.

Please note that only European bank accounts within the SEPA zone are accepted.

Go to the event page and click on the “Official Resale” button.

If this button does not appear, it means resale is not available for this event.

Yes.

Official resale guarantees the same level of security as a standard ticket purchase.

When a ticket is resold:
• the original barcode is automatically cancelled
• a new unique barcode is generated for the buyer
• payment is processed directly on our website

Yes.

Resale handling fees are added to the ticket price.

At the final step of your order, a separate line titled “Resale Handling Fees” will appear in the order summary.

The general terms and conditions for the resale service can be viewed here.