Use of cookies



When browsing the Château de Versailles internet site, cookies may automatically be stored on your terminal equipment (computer, telephone, tablet…). Cookies are used to record information concerning internet users’ navigation in order to offer them a personalized experience (for example, user’s identification enabling account access, shopping cart management, recording of consultations and personalizing offers).

The internet user is informed of the installation of cookies on his terminal equipment by a banner as soon as he arrives on the home page of the Internet site. By continuing to navigate on the site without setting the collection of his data, the user accepts the collection of this information and the creation of the identifying data.

This page enables the internet user to obtain the information necessary to disable these cookies at any time and at no cost. However it should be noted that disabling cookies may reduce or prevent access to all or some of the services proposed by the site.





A cookie is an alphanumerical text file stored on the user’s hard disk by the server of the visited file or by third parties (advertisers, analytical web service, etc.). A cookie authenticates a user when he comes back to a website. However from a technical point of view, the cookie only recognizes a machine and not really a user. A cookie may only be used by the server which placed it.





Essential cookies, performance and functional cookies

« Essential » cookies are indispensable for the good performance of the site. They enable the user to access the site and its services and cannot be disabled/erased.

« Performance and functional » cookies are used to offer the user a better service. They improve the performance of the site by adapting it to the user’s needs, according to his past behaviours and his recorded settings. With these cookies the user doesn’t have to supply information he has already given (pages visited, language settings, country, identifier, etc.) during a previous visit. These cookies don’t collect personal information and can’t identify the user or collect personal data.

The user can disable/erase cookies from his terminal. However, in this case he won’t be able to benefit from a certain number of features necessary to navigate in some parts of the site.

Analytical cookies

The site uses the analysis software Google Analytics, to analyse some information from visitors, such as traffic, browser use, number of new visitors, marketing activity and pages seen. This information enables us to improve the site from all points of view.

The data stored on these cookies may only be seen by the relevant site teams, they do not record any confidential information.

Information sharing tools

The site uses the content sharing feature with the user’s friends via social networks. When the user «shares » these social network internet sites may send cookies to the user when he browses on the site. The site doesn’t control these cookies in any way, which is why we suggest you consult those third party sites for more information on their cookies.


→ Confidentiality rules: Facebook

→ Confidentiality rules: Twit­ter 





Most browsers accept cookies by default. The user may however set his browser to prevent the installation of cookies on his computer or on an associated device. Some browsers propose a mode where cookies are always erased after a visit.

The user may also set his browser software to receive a notification when cookies are placed on his terminal and choose to accept them or not, on a case by case basis.

It should be noted that disabling cookies may reduce or prevent accessibility to all or part of the services offered by the Site. If the browser is set to refuse all cookies, the user may not benefit from the essential features of the Site. In order to manage cookies as closely as possible to the user’s needs, we suggest setting the browser while taking into account the purpose of the cookies as described above.


The following links describe step by step how to set cookies depending on browsers:


1/ If you use the Google Chrome browser

Browser support

Identify the files which contain the name « chateauversailles » Select and erase them.


2/ If you use the Firefox browser

→ Browser support

Identify the files which contain the name « chateauversailles » Select and erase them.


3/ If you use the Internet Explorer browser

→ Browser support

Select the cookie or cookies which contain the name « chateauversailles » Select and erase them.


4/ If you use the Safari browser

 Browser support

Select the cookies which contain the name « chateauversailles » and click on Erase or Erase all.


More information on cookies: